OCS
 
Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions 1

GENERAL QUESTIONS. 1

What is OCS? 1

What are the benefits of registering as a user of OCS? 1

Which airports are managed and accessible with OCS? 1

What schedule data can I see if I register as a user of OCS? 1

Can I edit my slot portfolio online? 2

Who can view my schedules using OCS? 2

Who can apply for an OCS User ID? 2

How much does it cost to register to use OCS? 3

Do I get preferential treatment or higher priority for slots if I use OCS? 3

How do I know that OCS is secure? 3

HOW TO APPLY. 3

How do I apply for an OCS User ID? 3

Once I have registered how long before I can use the system? 3

FUNCTIONALITY OF THE SYSTEM. 3

Can I find out about Slot Availability at an airport? 3

What is slot availability? 3

What slot allocation rules are used by OCS? 3

If I change my schedule using OCS will I get a confirmation of my slot changes? 3

What other functionality is available via OCS?

TECHNICAL QUESTIONS. 4

What is the minimum PC specification required to run OCS? 4

Can I access OCS from more than one computer? 4

HELP AND SUPPORT. 4

What do I do if I forget my password or pass code? 4

Who do I contact if I have a question or a problem? 4

  


GENERAL QUESTIONS

What is OCS?

OCS is a web based system developed to allow registered users to view and download schedules for selected airports. Additionally users are able to add, change or delete slots from their own portfolio at any of these airports. Users are not permitted to amend other air carriers’ slots unless they have been given permission by these carriers.

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What are the benefits of registering as a user of OCS?

OCS provides a simple and efficient tool for an air carrier to view and manage (add, change and delete) their slots as they require.

OCS provides real time responses to slot requests.

OCS eliminates the need for SITA messages to the Coordinator saving time and message costs.

OCS enables airlines to evaluate ‘what if’ scenarios.

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Which airports are accessible within Online Coordination?

A list of the countries and airports available on OCS can be viewed by visiting the Runway Availability pages. :

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What schedule data can I see if I register as a user of OCS?

Registered users can view the entire schedule for any selected airport as well as being able to add, change or delete slots from their own portfolio. They are allowed to view the schedules of all other air carriers but not to amend other air carrier’s slots unless they have been given permission by these carriers.

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Can I edit my slot portfolio online?

OCS provides online tools for the registered user to request new slots, as well as amend and delete existing slots.

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Who can view my schedules using OCS?

Any registered user of OCS can view the whole schedule for any airport but cannot amend other operators’ schedules unless they have ben given permission by these carriers.

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Who can apply for an OCS User ID?

Any air carrier with a valid operating license can apply to use OCS.

Applications must be submitted by the Authorised Representative (SSIM Manual Attachment 2) of an air carrier.

Handling Agents representing General/Business Aviation operators can also register to use OCS.

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How much does it cost to register to use OCS?

Registration for OCS costs €400 per annum for up to two accounts. If you require additional accounts for staff who work for your Company then these cost €50 per annum for each additional account. These charges are designed to cover the cost of security and password administration by the OCS Portal Administrator.

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Do I get preferential treatment or higher priority for slots if I use the OCS system?

No, OCS uses the same rules and priorities for the allocation of slots as those used by the coordinators when they manually allocate slots. There is no preferential treatment or higher priority for slot allocation gained by using OCS.

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How do I know that OCS is secure?

OCS has been designed from the outset to provide a totally secure means of Authorised Users, or their representatives, being able to add, change and delete slots in their own portfolio.

The technologies used are the same as those that have been used by the banking industry to ensure security and privacy of their user accounts for many years.

In addition tools to monitor, on a continuous basis, activity by users on OCS have been developed and there are regular reports that will identify any attempted breaches of security.

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HOW TO APPLY

How do I apply for an OCS User ID?

To apply for an OCS account you must complete the Account Application Form which is available from this site. Please click here for more information.

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Once I have registered how long will it be before I can use the system?

The registration process takes a maximum of one week as the OCS Portal Administrator verifies the authority of the applicant to add, change and delete slots on behalf of their Company.

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FUNCTIONALITY OF THE SYSTEM

Can I find out about Slot Availability at an airport?

OCS provides pages showing details of Slot Availability for each airport and can be viewed by anyone without registering as a user of OCS.

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What is slot availability?

The Slot Availability displays show all the available runway slots for each hour that have not yet been allocated to air carriers. There are selections to enable users to view availability for all hours on a single day, all weeks in the season for a single hour. The runway Slot Availability can be viewed by anyone, not just registered users. There are also displays of terminal capacity availability for certain airports.

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What slot allocation rules are used by OCS?
OCS uses the same Industry Standard allocation rules as those used by the Coordinator when they manually allocate slots.

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If I change my schedule using OCS will I get a confirmation of my slot changes?
A confirmation email will be generated by the system in SCR format that will include the submission and the response by the system. The email address used will be that nominated by the user at the time of registration to use Online Coordination.

What other functionality is available via OCS?

Slot Monitoring

Users of OCS can download a file containing the current slot performance against the use-it-or-lose-it rules of the customers' own flights at specified airports.

Reporting

OCS enables users to interrogate the coodinators' database with a series of query statements to obtain simple or complex reports on schedule data held in the database.

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TECHNICAL QUESTIONS

What is the minimum PC specification required to run OCS?

We recommend the specification in the Technical Requirements page when using OCS. Although OCS may run on PCs with a lower specification, no support will be provided in these instances.

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Can I access OCS from more than one computer?

OCS can be accessed from any computer connected to the internet and meeting the required specification. However only one session at a time is permitted for any individual user.

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HELP AND SUPPORT

What do I do if I forget my password or pass code?

Should you forget your password or pass code, please contact the Customer Service Centre who will be able to reset them. Please note that the CSC will need to verify who you are before they are able to change your details. For information on contacting the CSC, please click here.

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Who do I contact if I have a question or a problem?

The ‘Contact Us’ link provides an email form to contact the OCS Portal Administrator as well as a phone number to contact the Customer Service Centre. The Customer Service Centre operates between 0800 and 1800 UK local time.

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